Reaching out can feel like the hardest part, and you don’t need to have it all figured out. You’re welcome to book your first session online at a time that suits you, or to reach out first if you’d like a chat before deciding.

New to counselling with me? Select the ‘CLIENT PORTAL’ button and choose Individual Counselling Initial. Already a client? Use the same button to choose Individual Counselling Follow-up, or to manage your existing appointments.

HOW BOOKING WORKS

1. Choose a time.
Select the ‘CLIENT PORTAL’ button and choose Individual Counselling Initial to see my current availability and find a time that works for you.

2. Create your client portal.
You’ll be invited to set up a secure client portal account. This is where you’ll manage your appointments and complete your forms.

3. Check your email.
Once your account is set up, you’ll receive a welcome email from me, along with two forms: an intake form and an informed consent form. Please complete both before your first session, so we can make the most of our time together.

4. Confirmation and reminder.
After your appointment is scheduled, you’ll receive an email with all your appointment details. A friendly reminder email will also be sent the day before your session.

PREFER TO TALK FIRST?

If you’d like to ask a few questions or get a feel for whether we’re a good fit before booking, I’d be glad to offer a free 15-minute phone call. Just send me a message using the contact form on this page, or reach out by email or phone, and we’ll find a time that suits you.

hope@hopeintegrativecounselling.com.au | 0406 955 662

SESSION DETAILS

Sessions are available in person at my Carrum Downs practice, via telehealth, or by phone, whichever feels most comfortable for you.

• Tuesday and Wednesday: 11am to 7pm

• Friday: 10am to 5:30pm

• Saturday: by request only, with a $30 surcharge

FEES

Individual counselling is $145 for a 60-minute session. Payment is due at the time of your session.

CANCELLING / RESCHEDULING

I understand that life doesn’t always go to plan. You can cancel or reschedule through your client portal up to 48 hours before your appointment. If you need to make a change with less than 48 hours’ notice, please contact me directly. A cancellation fee of 50% of the session fee applies to late cancellations.

I work with adults aged 18 and over. Please note that this isn’t a crisis service. If you need urgent support, please call Lifeline on 13 11 14, or 000 in an emergency.